Privacy Policy

Effective Date: November 2020

Eyban PCA Provider LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

   We collect various types of information to provide you with our services, including:

   • Personal Information: This may include your name, address, phone number, email address, date of birth, and other identifying details necessary for providing healthcare services.
   • Health Information: In the course of delivering our home healthcare services, we may collect information about your medical history, treatment plans, and other health-related data.
   • Website Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, device type, and pages viewed, through cookies and similar technologies.

2. How We Use Your Information

   We use the information we collect for the following purposes:

   • To provide and deliver home healthcare services.
   • To improve the quality of our services and website user experience.
   • To communicate with you about appointments, healthcare needs, and other relevant information.
   • To comply with applicable laws and regulations.

3. Sharing of Information

   We respect your privacy and will not share your personal information with third parties except as necessary to provide services, comply with the law, or protect our rights. Specifically:

   • No Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
   • Exclusion of Text Messaging Data: Text messaging originator opt-in data and consent will not be shared with any third parties.

   We may share your personal information in the following cases:

   • Service Providers: We may share information with third-party vendors who assist in providing healthcare services, such as technology providers, medical professionals, and administrative services. These vendors are required to keep your information confidential and use it only for the purposes for which it was provided.
   • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena or court order).
   • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of such a change if applicable.

4. Security of Your Information

   We take reasonable measures to protect the security of your personal and health information. This includes using encryption, secure servers, and other industry-standard security practices to protect data from unauthorized access, alteration, or destruction.

5. Data Retention

   We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

   You have the right to:

   • Access and request copies of your personal information.
   • Request corrections or updates to your personal information.
   • Request the deletion of your personal information, subject to applicable legal limitations.

   To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will revise the effective date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

   If you have any questions about this Privacy Policy or our privacy practices, please contact us at: